Why Does Our Skin Get Dry in Air Conditioning
In this post
- What Air Conditioning Does to the Air in a Room
- Your Skin’s Natural Barrier and How It Holds Water
- Why Cold Air Feels Different From Dry Air
- The Signs That Air Conditioning Is Drying Your Skin
- Why Some People Feel It More Than Others
- Simple Daily Care That Helps Your Skin in Air Conditioning
- What to Change in the Room, Not Just on Your Skin
- Putting the Pieces Together
- My Take:
Step into a cool air-conditioned room on a hot day and the relief is instant. The sticky heat lifts from your forehead, your shirt stops clinging to your back, and breathing feels easier. But if you spend hour after hour in that cool room, day after day, something else starts to happen. Your lips feel tight. The skin on your hands looks a little pale and rough. Your shins itch, or your face feels stretched after you wash it. The same machine that makes the room comfortable is quietly drying your skin out.
This is one of the most common complaints of people who work in offices, sleep with the air conditioner on all night, or live in hot places where the AC runs almost all day. It is not a mystery, and it is not usually a sign of anything serious. It is a simple chain of cause and effect: air conditioning changes the air, and the changed air changes your skin. Once you understand that chain, the fixes become obvious, and most of them are small and cheap. This article explains it in plain words, so you can enjoy the cool air without paying for it with dry, uncomfortable skin.
What Air Conditioning Does to the Air in a Room
An air conditioner does two jobs at once, and most people only notice the first one. The first job is cooling. The machine pulls warm air from the room, passes it over cold coils, and blows the cooled air back out. The second job, which happens at the same time, is drying. Cold air cannot hold as much water vapour as warm air, so when warm, humid air touches the cold coils inside the machine, some of its moisture turns into liquid water and drips away. That is why you sometimes see water dripping from an outdoor AC unit on a hot day. That water came from the air inside your room.
The result is that the air in an air-conditioned room is not just cooler, it is also drier. In a hot, humid place the air outside might hold a lot of moisture, but inside, after hours of cooling, the relative humidity can fall well below the level your skin is comfortable with. Skin is happiest when the air around it holds a reasonable amount of moisture, roughly the kind of humidity you feel on a mild, pleasant day. When the air is much drier than that, it starts to behave like a sponge. It pulls water from wherever it can find it, and the nearest source is the surface of your skin.
This drying effect grows stronger the longer the machine runs and the colder you set it. A room kept at a very low temperature for ten hours a day will have drier air than a room cooled gently for a couple of hours in the evening. The size of the room matters too. A small bedroom with the door closed and the AC running all night becomes very dry by morning, because the same small amount of air is being cooled and dried again and again. An open, busy room with people coming and going lets fresh, moister air in, which softens the effect. So the dryness you feel is not the same for everyone. It depends on how cold you set the machine, how long it runs, and how sealed the room is.
There is another detail worth knowing. Air conditioning also moves the air around. The fan pushes a steady stream of cool air across the room, and if you sit directly in that stream, the moving air speeds up the drying even more. It works the same way wind dries washing on a line: moving air carries moisture away faster than still air. That is why your face can feel dry even when the room does not feel extremely cold. If the vent points straight at your chair or your bed, you are getting the strongest drying effect in the whole room, hour after hour, without realising it.
Your Skin’s Natural Barrier and How It Holds Water
To understand why dry air hurts your skin, you need to know a little about how skin keeps itself moist. The top layer of your skin, the part you can see and touch, works like a brick wall. The skin cells are the bricks, and the natural oils between them are the mortar. Together they form a barrier that keeps water inside your body and keeps dust, germs and irritants outside. When this barrier is healthy, your skin stays soft and smooth, because the water in the deeper layers stays where it belongs.
Your skin also makes its own moisture. The deeper layers of skin hold water, and small amounts of that water rise slowly to the surface, keeping the top layer supple. At the same time, your skin produces natural oils that slow down how fast that water escapes. This is a quiet, constant balance: water rises, oil slows its escape, and the surface stays comfortable. Healthy skin manages this balance without any help from you, as long as the air around it is not too dry, too hot, or too harsh.
Dry air disturbs this balance in a very direct way. When the air around you holds little moisture, the water at the surface of your skin evaporates faster than your skin can replace it. The top layer loses water, the skin cells shrink slightly and pull apart, and tiny gaps open in the barrier. Once those gaps appear, even more water escapes, and the problem feeds on itself. This is why dry skin often gets worse over days rather than better. Each dry day leaves the barrier a little weaker, so the next dry day pulls out even more moisture.
The natural oils in your skin matter here too. Hot showers, strong soaps and scrubbing can strip those oils away, leaving the barrier with less protection just when the dry air is pulling hardest. That is why the same person can sit in an air-conditioned office all day and feel fine in winter, but feel dry and itchy in summer, when they shower more often and use more soap. The air is only half the story. The condition of your skin’s barrier is the other half, and everyday habits can weaken it without you noticing.
Why Cold Air Feels Different From Dry Air
People often blame the cold itself for their dry skin, but cold and dry are two different things, and it helps to separate them. Cold air on its own does not dry skin. What dries skin is air that holds very little moisture, and cold air often holds little moisture, which is why the two get confused. Winter air in a cold place is dry because cold air cannot carry much water vapour. Air-conditioned air is dry for the same reason: the machine cools the air, and cooling squeezes the moisture out of it.
This is why your skin can feel dry in an air-conditioned room even though the room feels pleasant and cool rather than freezing. The temperature is comfortable, but the humidity is low, and your skin notices the low humidity, not the temperature. It is also why a cool, humid evening can feel kind to your skin, while a cool, dry room can feel harsh. Your skin does not have a thermometer. It responds to how much water the air is taking from it, and that depends on humidity far more than on the number on the thermostat.
There is one more way cold adds to the problem. When you are cold, the small blood vessels near the surface of your skin narrow, which is your body’s way of keeping heat in your core. Less blood flow near the surface means the skin gets slightly less of the nourishment and moisture that blood carries. The effect is small, and on its own it would not dry your skin out, but added to hours of dry air, it makes the surface a little less able to recover. This is another reason why sitting for a long time in a very cold room, rather than a mildly cool one, tends to leave skin feeling tighter and rougher.
Understanding this difference matters, because it changes the fix. If cold were the problem, the answer would be to turn the AC off. But since dryness is the problem, the answer is to protect your skin’s moisture and, where you can, to add a little moisture back into the air. You do not have to give up the cool air you enjoy. You just have to manage what the cooling does to the humidity around you.
The Signs That Air Conditioning Is Drying Your Skin
Dry skin from air conditioning rarely appears all at once. It usually builds slowly, and the early signs are easy to miss or to blame on something else. The first sign is often a feeling of tightness, especially on the face after washing, or on the hands after they have been in water. The skin does not look different yet, but it feels as if it has shrunk slightly, as if it is a size too small for your face. This tightness is the top layer of skin losing water, and it is the earliest warning that the air is too dry for you.
If the dryness continues, the skin starts to look different. It can look dull and slightly grey or ashy, instead of having its usual healthy glow. On the arms and legs, you may see fine, pale lines, like the surface of dry earth after a long spell without rain. The skin may feel rough when you run a hand over it, and small flakes can appear, especially on the shins, the elbows, and around the nose. These flakes are the outermost skin cells drying out and lifting away. They are not dangerous, but they are a clear sign that the barrier is struggling.
Itching is the next sign, and it is the one that bothers most people. Dry skin itches because the tiny gaps in the barrier let irritants reach the deeper, more sensitive layers. The itch is often worst on the lower legs and the arms, and it tends to be stronger at night, when you are warm under a blanket and your attention is not distracted by the day. Scratching brings a few seconds of relief, but it also damages the barrier further, which lets more moisture out and more irritants in. That is why the itch-scratch cycle is so hard to break, and why the real fix is to restore moisture rather than to scratch harder.
Some people also notice their lips drying and cracking, their eyes feeling dry or gritty, and their throat feeling scratchy in the morning after sleeping in air conditioning all night. These are all the same story in different places. Lips have a very thin barrier and almost no oil glands of their own, so they dry out first. Eyes and throat are moist surfaces too, and dry air pulls water from them just as it does from skin. If you wake up with a dry mouth, dry lips and tight skin together, the air in your bedroom is almost certainly too dry, and the room needs attention, not just your skin.
Why Some People Feel It More Than Others
Not everyone who sits in the same air-conditioned room gets the same dry skin. Some people can work in an office all day and feel nothing, while the person at the next desk is reaching for cream by mid-morning. Part of this is simply that skin is different from person to person. Some people naturally make more oil, which protects the barrier better. Others have skin that makes less oil, or a barrier that is naturally a little weaker, and they lose moisture faster in the same air.
Age plays a part too. As people get older, their skin makes less oil and holds water less well. The barrier becomes thinner and slower to repair itself, so the same dry room that a young person shrugs off can leave an older person’s skin feeling tight and flaky. Children can also be sensitive, because their skin is thinner than an adult’s, and they may not notice or mention the dryness until it starts to itch. People who already have a skin condition that weakens the barrier will feel the effect of dry air sooner and more strongly than people whose barrier is healthy.
Where you sit matters as much as who you are. The person sitting directly under the vent, or with the cold air blowing on their face all day, gets far more drying than the person sitting in the corner where the air barely moves. The person who works a twelve-hour shift in a sealed office gets more exposure than the person who pops in and out of the room. And the person who sleeps eight hours in a closed, air-conditioned bedroom gets a long, uninterrupted stretch of dry air every single night, which is often when the damage builds up most.
Daily habits add another layer. Someone who takes long, very hot showers and uses a lot of strong soap is stripping the oils from their skin every day, then sitting in dry air that pulls out even more moisture. Someone who drinks little water through the day may also notice drier skin, because the body has less water to send to the surface. None of these things alone causes the problem, but together they decide whether the same room leaves your skin comfortable or leaves it dry, tight and itchy by evening.
Simple Daily Care That Helps Your Skin in Air Conditioning
The most useful habit is also the simplest: put moisture back into your skin regularly, and do it at the right time. The best time to apply a moisturiser is just after washing, when your skin is still slightly damp. The cream or lotion traps that dampness against your skin and slows down how fast it escapes. A thick cream protects better than a thin, watery lotion, because it forms a stronger seal over the surface. You do not need an expensive product. A plain, fragrance-free cream that feels comfortable on your skin is usually the best choice, because strong fragrances can irritate skin that is already dry.
How you wash matters as much as what you put on afterwards. Short, lukewarm showers are kinder to your skin than long, very hot ones, because hot water strips away the natural oils that protect the barrier. Use a mild, gentle cleanser rather than a harsh soap, and use it mainly where you need it, rather than scrubbing your whole body every time. After washing, pat your skin dry gently with a towel instead of rubbing hard, and apply your moisturiser while the skin is still a little damp. This small change in routine can make a bigger difference than buying a new product.
Your hands deserve special attention, because they are washed more often than any other part of your body, and every wash removes a little oil. If you work in air conditioning and wash your hands many times a day, keep a small tube of cream nearby and use it after washing, before your hands feel dry and tight. At night, a thicker layer of cream on the hands and feet, covered with plain cotton socks or gloves if you like, can help the skin recover while you sleep. It sounds like a small thing, but hands are often the first place where dryness becomes painful, with small cracks that sting when you wash them.
Drinking water through the day also helps, though it is not a cure on its own. Your skin gets its water from inside your body, carried by the blood, so staying hydrated gives the skin something to work with. But water alone cannot fix a barrier that is letting moisture escape too fast. Think of it this way: drinking water fills the tank, and moisturiser seals the lid. You need both. A glass of water at your desk, sipped through the day, is a good habit, and it costs nothing. Combined with gentle washing and regular moisturiser, it gives your skin a fair chance against the dry air.
What to Change in the Room, Not Just on Your Skin
Skin care helps, but it is only half the answer. The other half is the room itself, and a few small changes there can reduce the drying effect at its source. The simplest change is the temperature. A room set to a moderate, comfortable coolness dries the air less than a room set very cold, because the machine does not have to squeeze as much moisture out of the air. If you can be comfortable at a slightly warmer setting, your skin will notice the difference. Many people set the AC far colder than they need, then sit in a blanket to stay warm. Turning it up a little and sitting without the blanket is often more comfortable and kinder to the skin.
Where the air blows matters too. If the vent points straight at your chair, your bed, or your face, move the vent, move your chair, or use the swing setting so the air moves around the room instead of hitting one spot for hours. Direct, moving air dries skin much faster than still, cool air. Even a small change in direction can make a noticeable difference by the end of the day. In a bedroom, aim the air away from the bed, so you sleep in cool air without a cold stream blowing across your face all night.
Adding moisture back into the room air can help as well. A humidifier is the most direct way to do this, and it is useful in a small, sealed bedroom where the AC runs all night. If you do not have a humidifier, even a bowl of water placed in the room can add a little moisture to the air, though the effect is small. Opening a door or window for a short time, when the outside air is not too hot, lets moister air back in and breaks the cycle of the same dry air being cooled again and again. You do not need to make the room humid. You only need to lift it from very dry to reasonably comfortable, and your skin will feel the change.
Finally, pay attention to how long the AC runs. If it runs all day and all night without a break, the air never gets a chance to recover. Turning it off for an hour or two, or using a timer so it switches off after you fall asleep, gives the room time to regain a little moisture. In many homes, the AC is needed most in the hot afternoon, and less at night when the outside air cools down. A timer that turns the machine off in the early hours of the morning can save electricity and give your skin a break at the same time. Small changes like these do not take away the comfort of air conditioning. They simply make that comfort less costly for your skin.
Putting the Pieces Together
Dry skin from air conditioning is not a single problem with a single cause. It is the result of several small things adding up: dry air pulling moisture from the surface, a skin barrier weakened by hot showers and strong soap, long hours in a sealed room, and cold air blowing directly on one spot. That is actually good news, because it means you do not need one big fix. You can change a few small things, and each one helps a little, and together they add up to skin that feels comfortable again.
Start with the easiest changes. Set the temperature a little warmer, point the air away from your face and your bed, and apply a plain moisturiser after washing while your skin is still damp. Shorten your showers and make the water lukewarm. Drink water through the day. If the room still feels very dry, especially at night, think about adding a little moisture to the air, or letting the AC rest for part of the night. None of these steps is difficult, and none of them costs much. The hardest part is remembering to do them every day, because dry skin is a slow problem, and slow problems need steady habits, not one dramatic effort.
It is also worth knowing when to ask a professional. Most dry skin from air conditioning is simple and improves with the steps in this article. But if your skin stays very dry, cracked or painful even after weeks of gentle care, or if it becomes red, swollen or infected-looking, or if the itching disturbs your sleep night after night, then it is time to talk to a qualified health professional. They can look at your skin, ask about your routine, and tell you whether something else is going on. General information can explain the usual pattern, but it cannot judge an individual case, and there is no shame in asking for help when the usual steps are not enough.
My Take:
If you ask me what I think about dry skin from air conditioning, my honest answer is that it is a small problem that teaches a bigger lesson. The lesson is that comfort has a price, and the price is not always money. We turn on the air conditioner because we want comfort, and we get it. The room becomes cool, the heat goes away, and we can work, sleep and rest in peace. But the machine does its job by changing the air, and the changed air slowly takes moisture from our skin. Most of us never connect the two things. We blame the soap, or the weather, or our age, or bad luck. We buy a new cream, or we scratch, or we simply put up with it. I think the first step is to see the connection clearly. The cool air you enjoy and the dry skin you dislike are the same story, told from two sides, and once you see that, the fixes make sense.
I have always thought that the best health advice is the kind that fits into a real day without turning life upside down. Nobody is going to stop using air conditioning in a hot country. Nobody should have to. The heat is real, and the cool room is a genuine blessing, especially for people who work long hours, for older people, and for children trying to sleep on a hot night. So I do not think the answer is to suffer in the heat. The answer is to use the cool air wisely. Turn it up a degree or two. Point it away from your face. Use a plain cream after you wash. These are tiny changes, and they do not take away the comfort. They simply make the comfort cheaper for your skin. I prefer advice like that, because people actually follow it. Big, dramatic advice sounds impressive and then gets forgotten by Tuesday. Small advice that you can do today, and again tomorrow, is worth far more.
There is one habit I would put above all the others, and it is the simplest one in this whole article: put cream on your skin while it is still slightly damp after washing. I know it sounds too small to matter, but it is the single most useful thing I have learned about dry skin. Most people wash, dry themselves completely with a towel, get dressed, and then, much later, remember the cream. By then the moisture has already escaped. The cream is still useful, but it is working much harder for a smaller result. If you put it on while the skin is damp, you are trapping the water that is already there. It takes ten extra seconds, it costs nothing extra, and it changes the result completely. I think a lot of skin care is like that. It is not about buying the most expensive product. It is about doing the simple thing at the right moment.
I also want to say something about temperature, because I think many of us set the air conditioner colder than we need to, almost without thinking. We walk in from the heat, we feel hot, and we turn the dial right down. An hour later we are sitting in a blanket, or wearing a sweater indoors in the middle of summer, and we do not connect that with the dry skin on our hands or the itch on our legs. I have seen this in offices and in homes. The room is freezing, everyone is wrapped up, and the machine is working hard all day, drying the air more and more. A slightly warmer room, where you can sit comfortably in your normal clothes, is usually enough. It saves electricity, it is kinder to your skin, and it is often more comfortable in the end, because your body is not fighting the cold. Try it for a week. Turn the temperature up by one or two degrees, and see how your skin feels by Friday. I think most people will be surprised.
The bedroom deserves special attention, because that is where the longest, quietest damage happens. You sleep for seven or eight hours, the door is closed, the machine runs all night, and the air gets drier and drier while you are not awake to notice. You wake up with dry lips, a scratchy throat and tight skin, and you blame the morning. I think the night is where the small fixes matter most. Aim the air away from the bed. Use a timer so the machine switches off in the early hours. Put cream on your hands and face before bed. If the room is very dry, think about a humidifier. None of this is complicated, and you only have to set it up once. After that, it works for you every night while you sleep. That is the kind of fix I like: set it once, benefit every day.
I also think we should be honest about scratching, because it is the part of dry skin that causes the most damage, and it is the part nobody wants to talk about. When your skin itches, scratching feels like the only answer. It brings relief for a few seconds, and then the itch comes back, often worse than before. The reason is simple: scratching breaks the barrier further, lets more moisture out, and lets more irritants in. I know it is easy to say “do not scratch” and hard to do it. My own view is that the way to stop scratching is not willpower. It is to remove the reason for the itch, which is the dryness. Put the cream on before the itch starts. Keep it by your bed, keep it at your desk, and use it when your skin feels tight, not when it is already itching badly. Prevention is easier than cure, and it is kinder to your skin than any amount of self-control.
There is another point I want to make, and it is about how we judge products. When our skin feels dry, the first thing most of us do is buy something. A new cream, a new soap, a new lotion that promises soft skin in three days. Sometimes a new product helps, and sometimes it is just a new bottle with the same result. I think the honest truth is that most plain, fragrance-free creams work perfectly well, and the expensive ones are rarely worth the extra money for ordinary dryness. What matters far more than the brand is how you use it: regularly, after washing, while the skin is damp, and every day, not just when the skin already feels bad. I would rather see a person use a cheap cream properly every day than buy an expensive cream and use it once a week. The habit is the treatment. The product is only the tool.
I also want to mention water, because people often ask whether drinking more water will fix dry skin. My answer is that it helps, but it is not the whole answer. Your skin gets its water from inside your body, so if you drink very little all day, your skin has less to work with. Keeping a glass of water at your desk and sipping through the day is a good, simple habit, and it helps your whole body, not just your skin. But water alone cannot fix a barrier that is letting moisture escape too quickly. That is why the cream matters. Water fills the tank, and the cream seals the lid. I think people like simple answers, and “drink more water” is a simple answer, but the full truth is a little more complete. Do both. Drink water through the day, and protect the surface with cream. Together they work far better than either one alone.
One more thing I think is worth saying: dry skin from air conditioning is common, and it is not something to be embarrassed about. I have heard people hide their flaky shins, or feel shy about their rough hands, as if it were a personal failure. It is not. It is the ordinary result of spending long hours in dry air, and it happens to office workers, to students, to parents, to older people, to almost everyone who lives with air conditioning. The fix is not a secret, and it is not expensive. It is a few small habits, done steadily. I think that is actually encouraging. Some health problems are hard and complicated, and you need a doctor and a long plan. This one is not. It is a problem you can improve yourself, starting today, with things you already have in your home.
If a friend asked me what to do about dry skin from the air conditioner, I would keep it short. I would tell them to turn the temperature up a little, point the air away from their face and their bed, take shorter lukewarm showers with a mild cleanser, and put a plain cream on while the skin is still damp. I would tell them to keep the cream where they can see it, by the sink or on the desk, because a cream in a drawer does no good. I would tell them to drink water through the day, and to give it a week or two before judging the result, because skin heals slowly. And I would tell them that if the skin stays cracked, painful or very itchy even after all of that, they should talk to a health professional, because general advice has its limits, and their own skin deserves a proper look.
My final view is simple. Air conditioning is a good thing, and you do not have to give it up. You only have to understand what it does to the air, and protect your skin from that one side effect. A slightly warmer room, air that blows around you rather than at you, gentle washing, and a plain cream used at the right moment will solve the problem for most people. That is not a complicated plan, and it does not need money or special products. It needs a little attention, done every day. In my view, that is a fair trade for the comfort of a cool room on a hot day, and it is one that anyone can make.
I want to add one more practical thought, because it is the one people ask me about most often: which cream should I buy? My honest answer is that the brand matters far less than the habit. A plain, fragrance-free cream from an ordinary shop, used every day after washing, will do more for your skin than the most expensive jar used once in a while. When you stand in front of a shelf full of bottles, do not be confused by the promises on the labels. Look for something simple, without a strong smell, that feels comfortable on your skin and does not sting. If it stings or makes your skin red, stop using it and try a plainer one. Your skin will tell you what suits it, and you should listen to it rather than to an advertisement. I have seen people spend good money on products they barely use, while a cheap tube kept by the sink, used every single day, quietly did the job. The product is only a tool. The habit is the treatment, and the habit costs almost nothing.
There is also a point about time that I think is worth making plainly. Skin heals slowly, and dry skin is a slow problem, so the fix is a slow fix too. You will not wake up tomorrow with perfect skin because you used cream once tonight. You will notice a small difference in a few days, a clearer difference in two weeks, and a real change after a month of steady care. That is how skin works, and anyone who promises you faster results is selling you something, not telling you the truth. I prefer to be honest about this, because false hope leads to disappointment, and disappointment leads people to give up on habits that were actually working. Give the simple routine a fair chance. Do it every day, even on the days when your skin feels fine, because those are the days when the barrier is quietly rebuilding itself. The reward for patience is skin that stays comfortable, not just skin that feels better for one evening.
Frequently Asked Questions
Why does our skin get dry in air conditioning happen in everyday life?
It happens because air conditioning cools the air and also removes moisture from it. When warm, humid air passes over the cold coils inside the machine, some of its water turns into liquid and drains away. The air that comes back into the room is cooler but also drier, and that dry air pulls water from the surface of your skin. If you spend many hours a day in such a room, your skin slowly loses more moisture than it can replace, and it starts to feel tight, rough or itchy.
Is our skin get dry in air conditioning something most people experience?
Yes, it is very common, especially for people who work in air-conditioned offices or sleep with the air conditioner on all night. Not everyone feels it the same way, because skin differs from person to person. People with skin that makes less oil, older people, and people who sit directly under a vent tend to feel it more. But almost anyone who spends long hours in a sealed, cooled room can notice some dryness, particularly on the hands, face and lower legs.
How long does our skin get dry in air conditioning usually take to settle into a routine?
There is no fixed number of days, because it depends on how dry the room is, how long you stay in it, and how your skin is cared for. Many people notice their skin starting to feel softer within one to two weeks of regular moisturising, gentler washing and a slightly warmer room setting. Skin heals slowly, so the useful approach is to keep the small habits going every day and judge the result after a fair stretch of time, rather than expecting a change overnight.
What simple daily habits help with our skin get dry in air conditioning?
The most useful habits are applying a plain, fragrance-free moisturiser while the skin is still slightly damp after washing, taking short lukewarm showers with a mild cleanser, and drinking water through the day. It also helps to set the air conditioner a little warmer, point the airflow away from your face and bed, and keep a small tube of cream at your desk or by the sink so you actually use it. Pick one habit, keep it small, and add another only when the first one feels easy.
Can our skin get dry in air conditioning change with the seasons?
Yes, it can feel different in different seasons, because the air outside, the temperature you choose, and your daily routines all change. In very hot months the air conditioner may run longer and the air becomes drier. In cooler months you may use it less, or the outside air may be drier itself. A habit that works in one season may need a small adjustment in another, such as a thicker cream in the driest months or a different temperature setting at night.
When should I ask a health professional about our skin get dry in air conditioning?
You should ask a qualified health professional if your skin stays very dry, cracked or painful even after weeks of gentle care, if it becomes red, swollen or infected-looking, or if the itching disturbs your sleep night after night. This article is general information only and cannot judge an individual situation. A professional can look at your skin, ask about your routine, and give advice that fits you.